📘 What is the Plum account verification process?
Xoxoday verifies businesses and gift card usage to comply with regulations. This verification ensures an understanding of your business and intended use for tailored assistance.
Steps and some pre-requisites
Start by logging in to the Admin Dashboard
Here are some of the things you'll need to keep handy:
Basic Admin Basic Details
Your basic details, such as Name, Email address, and a valid Phone number (you'll receive an OTP here).
Company Details
We need some basic details of the company as follows:
Registered Business Name
Country of Registration
Registered Identification number (Example: GST, TAX ID, EIN, or DUNS etc)
Company Address
Lastly, you'll need to submit your company's registered address.
🚧 Important
KYB details must be completed before funds can be added or rewards can be sent
Step-by-step guide
Step 1: Navigate to Settings >> Account and complete the details.
👍 Search and confirm company details
Alternatively, for select geographies, we can fetch company details based on the name input. This feature is currently supported only for customers in India.
📘 What to expect next
Expect an acknowledgement email within 2 hours. Our compliance team will then verify your details for account approval. Any additional information needed will be requested via email.