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Implementation Governance

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Updated over 2 weeks ago

Q: How is the implementation plan developed, tracked, and communicated with all stakeholders?

Xoxoday ensures a smooth and structured implementation by breaking the project into modules and detailed action points, each with dedicated timelines. This approach allows efficient project management while incorporating buffer time for unexpected delays, ensuring on-time delivery.

Tracking and Communication Methods:

  • Project Meetings: Regular discussions to review progress, resolve challenges, and align next steps.

  • MS Teams Channel: Key stakeholders are added for seamless collaboration and quick decision-making.

  • Email Communications: Critical updates are shared promptly for transparency.

  • 24-Hour Response Time: Queries on emails and chats are addressed within 24 hours during business days.

  • Project Collaboration Tools: Real-time document sharing and collaboration via project management software.

  • Weekly Progress Updates: Stakeholders receive structured reports on milestones, challenges, and upcoming tasks.

  • Project Dashboards: Visual dashboards provide at-a-glance project status, key milestones, and performance metrics.

  • Change Request Process: Structured workflow for submitting, reviewing, and approving changes in scope or timelines.

  • One-on-One Meetings: Personalized sessions to address specific concerns or provide detailed updates.

  • Feedback Mechanisms: Channels for stakeholder input to ensure needs are addressed.

  • Steering Committee Meetings: Strategic reviews with decision-makers to track overall progress.

Q: Will there be a dedicated project manager during implementation?

Yes. Xoxoday assigns a dedicated Implementation Project Manager to oversee all aspects of deployment. They act as the main point of contact, manage the implementation roadmap, coordinate between stakeholders, conduct regular status updates, mitigate risks, and ensure timely, high-quality delivery. Their goal is to tailor the process to your organization's needs and guarantee a smooth transition.

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