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SAP Successfactor: Overview
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Written by Rishabh Kumar
Updated yesterday

The purpose of the association

Xoxoday Plum is an API-driven digital rewards platform offering a global catalog with over 10 million redemption options across 55+ countries, including 2,000+ digital gift cards, 10,000+ international experiences, and 10,000+ perks.

Ideally suited for SuccessFactors® users worldwide, Plum ensures effortless scalability and seamless integration. It empowers organizations of any size to streamline reward redemption, providing employees with a vast range of aspirational and meaningful rewards.

Benefits of the integration

  • Employee rewarding made easy

Xoxoday Plum takes care of the redemption process and delivery while helping you save on your precious time.

  • Help employees save money

Employees are happier when they get to save on their monthly expenses by using various perks and offers on daily usage.

  • Global catalog to choose from

Xoxoday Plum supports redemption in more than 70 countries which makes for a unified experience for your employees across locations.

  • Dedicated Support

Xoxoday Plum goes the extra mile to make sure that the redemption process is seamless and non-intrusive. Still, in case of any queries, you can count on us.

  • Instant Delivery

Instant delivery of vouchers/experiences via email and SMS. All the logistics challenges are taken care of by Xoxoday right from curation to delivery.

  • Thematic experiences

Experiences that appeal to the users across demographics. Themes like ‘Family Time’ and ‘Solo Travellers’ contain specially curated experiences personalized to delight all employees.

  • Simple checkout

Finding the right experience or brand voucher is just a search away supported by a simple checkout experience that supports SSO and guest checkout.

  • Employee rewarding made easy

Understand the effectiveness of the program with in-depth insights on redemption patterns and feedback of employees.

Getting Started with the Integration


Step 1: Administrator Access

  • Upon enabling the Xoxoday Plum integration, a reset password link is sent to the registered company email.

  • The registered email acts as the administrator account for configuration and management.

Step 2: Initial Setup

  • Log in and update platform settings, including:

    • Conversion factor

    • Time zone

    • Company logo and themes

  • Receive the SAP® SuccessFactors® Client API Configuration, which includes:

    • Company ID

    • API Key

    • Private Key

    • Base API URL

  • Upload IDP Metadata (one-time process) to enable Single Sign-On for employees.

Step 3: Configuration Verification

  • Verify the setup by checking the configuration module’s status report.

Step 4: Employee Access

  • Employees can redeem points collected in SAP® SuccessFactors®.

  • Single Sign-On redirects them to Plum, where they can choose from the reward catalog to redeem points.

Step 5: Availability

  • The Xoxoday Plum rewards app is listed on the SAP® App Center.

  • Contact our rewards consultants to explore the Xoxoday-SuccessFactors® integration.


Redemption procedure


Step 1: Log in to your SAP SF account.

Step 2: On the Home tab, click 'Compensation'.

Step 3: See your points accumulation and click 'Redeem'.

Step 4: Get redirected on stores.xoxoday.com, you can see point balance sync here.

  • Select your Country & click on Gift Vouchers, experiences, or any other classification of your choice.

  • Select an option to checkout.

  • Select the denomination, and quantity and then click “Add to Cart”.

  • On the payments page, click on Use xoxo points and then place the order. You may use a debit/credit card to pay additional points.

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