🚧 Important
Users must be registered on Plum to receive points; if not, they will receive a registration link to set up their account.
Send Reward Points to Recipients
Step 1: Navigate to Send Rewards > Reward Points in the main menu.
Step 2: Select the Send in Bulk option. To efficiently reward a large group of recipients, upload the CSV file by clicking the option provided.
👍 Pro tip
Download the available template directly from the dashboard for your convenience.
Step 3: After uploading the file, click on Next to move ahead.
Step 4: Customize the marketplace.
Step 5: Customize the communication for email and SMS.
Step 6: Once done, click on Send Rewards.
Resend Reward Points in Bulk
Steps to Resend Rewards:
Navigate to Reports > Reward Points.
Select Contacts: Choose the contacts you want to resend the rewards.
Resend Option: Click the three dots next to the selected contacts, then click 'Resend'.
Confirm Action: A confirmation pop-up will appear. Click 'Yes, Proceed' to resend the rewards.
