Every business, at some point of time, will have used digital forms and surveys to collect insights and information from their users. While we all leave no stone unturned to make our surveys, quizzes and forms as powerful as possible, there is still a lot of uncertainty about how many people actually fill these forms.
Survey non-responsiveness or low response rate is a huge challenge that businesses face.
How can we overcome this challenge? How can we motivate people to respond to the surveys and share valuable insights? These are some of the biggest questions that businesses face while conducting surveys.
However, the not-so-complicated solution to the challenge is the tried-and-tested method of using rewards and benefits to engage respondents and increase the response rates.
Xoxoday Plum is now integrated with Typeform to help organizations improve the response rates by using digital rewards and benefits. The seamless integration between the platforms not only makes rewards management simple and easy, but also ensures exceptional user experience.
Here are some key highlights of the integration:
With the integration enabled between the two platforms, you can set-up, track and manage digital rewards without any hassles. Xoxoday Plum not only eliminates manual procurement and management of rewards, but also brings a host of experiences, gift vouchers and benefits that your respondents can choose from. Here are some key highlights:
The integration allows you to set up Reward automation Campaigns on Xoxoday Plum and send out rewards to respondents as soon as they complete the survey. Not just that, the survey respondents can choose gifts, perks and experiences of their choice from Xoxoday’s extensive global catalogue.
Xoxoday Plum lets you restrict the number of rewards that is sent out based on criteria like - campaign time range, Maximum Reward count etc.
With Xoxoday Plum, you can take complete control over the reward distribution process by using the built-in approval workflows. This will let you review and approve respondents individually or in bulk - thus elimination the possibility of multiple rewards claims by the same person.
Custom Communication Templates
Send survey rewards through customized email templates to represent your organizational DNA - with your own logo, messaging and images so they are instantly recognized and don’t get lost in their inbox.
Extensive Global Catalogue
Xoxoday’s storefront offers an extensive global catalog of 5000+ experiences, 3000+ gift vouchers and 12000+ perks for your users to choose from. Plum also offers a wide range of reward distribution modes like sending bulk vouchers via emails, SMS, Whatsapp, generation of bulk voucher codes, and distribution through APIs.
Dedicated Redemption Support
Our API integrations ensure that the redemption process is seamless and non-intrusive for your users. Further to this, we also offer global support for all your user queries during redemption.
How to get started with the Xoxoday Plum<>Typeform Integration
Follow the step-by-step guide to set-up the integration between Xoxoday Plum and Typeform.
Go to Typeform → Connect → Search for Xoxoday Plum
Click on the “Use this Integration” button to connect with Xoxoday Plum.
Now, you will be redirected to the Xoxoday app registration page.
Log-in/Sign-up to your Xoxoday account with admin credentials to access the Xoxoday admin dashboard.
Click on the Recharge option on the Menu bar to Recharge your Plum Account for Reward automation campaign.
The recharged amount will now be reflected in your Xoxoday Wallet.
Once you have enough funds in your Xoxoday account, click on Typeform extension to Create a new Reward automation campaign.
Click on the “Create New” button to start a new Reward Campaign.
You will now be redirected to a page where you can customize reward automation details like Reward Amount, Reward Recurrence, Start Date, End Date, email templates to be sent, etc..
Now, click on the Proceed button.
You will now be prompted to “Select a Survey” for your Typeform Reward Automation. Further to this, before launching your reward automation, you can also change reward trigger settings to either automatically send reward, or have an approval process to manually approve rewards.
You can also set up a reward distribution logic based on a Custom time range or Maximum Reward count.
Now, click on the Launch button to activate the Typeform Reward automation.
Navigate through the various Reward Automations → click on any specific Reward automation to take action like changing Reward Automation status (active to inactive), track the number of rewards distributed, etc. from your Typeform integration page on Xoxoday Plum.
Talk to our expert to know more on how you can improve survey response rates by integrating with Xoxoday Plum.