Do I need to withhold taxes or TDS?

There is no specific notification on circular on 'Gift Voucher". The Gift vouchers are considered as an Actionable Claim which is neither goods nor service. Hence, the TDS is not applicable on the sale of Gift Voucher or Xoxoday codes.

But the TDS is applicable under section 194J for all kind of subscription fees charged by us like SaaS user fee, AMC, SaaS Setup & Integration. And we request you to share the TDS certificates for all such deduction.

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