SAP Successfactors + Plum by Xoxoday

An integration to root for

An education management company started to encounter low employee morale and falling overall engagement during rapid growth across geographies.  As part of transformation initiatives they searched for digitised reward  programs that could help them standardise recognition across all territories. Xoxoday helped them rapidly implement this key alignment that increased employee NPS (Net Promoter Score) by 25% , improved their GPTW rank from 54 to 17, and  also reducing their absenteeism by 50%! 

Xoxoday and SAP® SuccessFactors® integrate to help organisations execute on recognition right from their robust SuccessFactors® environment. This enhancement will significantly impact employee satisfaction, workplace productivity, retention and employee morale.


The purpose of the association

Xoxoday Plum is an API-driven digital rewards platform. This product has a wide range of exciting and meaningful redemption options to help boost employee motivation. Plum’s global catalogue covers 32+ redemption categories from across 70+ countries. It has 2000+ digital gift cards, 10,000+ international experiences, and 10,000+ perks to choose from.

With the user base of SuccessFactors® spanning the entire globe, Xoxoday Plum matches its scalability requirements instantly. An organisation of any size that uses SuccessFactors® as their HRMS software should be able to easily use Xoxoday to access an entire world of aspirational reward redemption options. Xoxoday Plum seamlessly integrates with SuccessFactors® and it robustly takes over the reward redemption process chain.

SuccessFactors®’ performance and compensation product handles budgeting and strategic planning. As a part of its Q3 release, SAP SuccessFactors® announced support for points-based reward programs under their compensation module. Subsequently, they announced Xoxoday as their redemption partner for these programs. In essence, employees of SuccessFactors® clients can now accumulate points for their achievements and redeem them on Xoxoday's comprehensive catalogue.

To make the rewarding process unique, a reward platform needs to be extensive and exhaustive - and this is what Xoxoday achieves for SuccessFactors®. This integration also creates good synergy between the companies by creating a robust rewarding space together.

Benefits of the integration

- Employee rewarding made easy

Xoxoday takes care of the redemption process and delivery while helping you save on your precious time.

- Help employees save money

Employees are happier when they get to save on their monthly expenses by using various perks and offers on daily usage.

- Global catalog to choose from

Xoxoday supports redemption in more than 70 countries which makes for a unified experience for your employees across locations.

- Dedicated Support

Xoxoday goes the extra mile to make sure that the redemption process is seamless and non-intrusive. Still, in case of any queries, you can count on us.

- Instant Delivery

Instant delivery of vouchers/experiences via email and SMS. All the logistics challenges are taken care by Xoxoday right from curation to delivery.

- Thematic experiences

Experiences that appeal to the users across demographics. Themes like ‘Family Time’ and ‘Solo Travellers’ contain specially curated experiences personalised to delight all employees.

- Simple checkout

Finding the right experience or brand voucher is just a search away supported by a simple checkout experience that supports SSO and guest checkout.

- Employee rewarding made easy

Understand the effectiveness of the program with in-depth insights on redemption pattern and feedback of employees.


The workings of this integration

SAP® SuccessFactors® has enabled rewards points program which allows SF customers to setup recognition programs where employees can earn points and then redeem those points on Xoxoday’s global catalogue(2000+ brand gift vouchers, 5000+ experiences, 10,000+ perks & offers).

When clients of SAP® SuccessFactors® enable Xoxoday Plum integration, they will receive a reset password link on their registered company email. By default, the registered email behaves like an administrator and will be responsible for the configuration and reliable operation of the platform.

After logging into the platform, the administrator has to update the platform settings by selecting the conversion factor, time zone, company logo, and themes. The administrator will be given the SAP® SuccessFactors® Client API Configuration, containing Company ID, API Key, Private Key, and Base API URL. Next, The administrator has to upload their IDP Metadata. This is a one-time process and will aid in Single Sign-On for the employees. The administrator can then go ahead to verify whether the configuration has been done properly by viewing the status report of the configuration module.

Once the setup is complete, employees will be able to redeem their points collected in SAP® SuccessFactors®. For redemption, they will be redirected to Plum after Single Sign-On and they can choose amongst the options available in the catalogue and redeem their points.

The Xoxoday Plum rewards application is now available on the SAP® SuccessFactors® and is listed in SAP App center. Get in touch with our rewards consultants to know more about how the Xoxoday-SuccessFactors® integration work.


Redemption procedure

Step 1: Login to your SF account.


Step 2: On the Home tab, click on compensation.


Step 3: See your points accumulation and click on redeem.


Step 4: Get redirected on, you can see point balance sync here.


  • Select your Country & click on Gift Vouchers, experiences or any other classification of your choice.

  • Select an option to checkout.

  • Select the denomination, quantity and then click on Add to cart.

  • On the payments page, click on Use xoxo points and then place the order. You may use a debit/credit card to pay additional points.


You may see the demonstration of this integration here.

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