Feeds and Announcements

Using town hall and groups, send out effective company-wide communication and organize conversations around feeds

The Empuls town hall’ group is core to engaging an employee with the rest of the organisation. The leaders and managers can use this group to send out important organisational information to employees and get them involved in meaningful conversations. The feeds that have relatively higher importance will be shown on the top. A user can see all the messages/activities on a group that he is a part of in its feed. The user can filter feeds posted on the ‘town hall’ group based on the following factors that they consider relevant :

  • Feeds and comments that are posted by the user’s subordinates (up to 3 levels), superiors (up to 3 levels), HRBP, Business Unit head, cost center head, or department peers.
  • Feeds that the user is tagged in.
  • Award feeds in which the user’s subordinates (up to 3 levels), superiors (up to 3 levels), HRBP, Business Unit head, cost center head or department peers are tagged.

Creating a Post

1. Start typing on the message to create a post on the Townhall or any group. When your post is completed, click the  to publish your post.

For announcements, group admins should tag @Group in the post. Only then, a notification of the post is sent to all the users in the group. Only group admins can tag @Group.
Use @ to tag a user. Use # to mention organizational values. Use + to give a peer award.

Create a new post

Create a new post

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2. Appreciate your colleagues using value cards by clicking on badge icon. Hover over each value badge to see the description. Select a value card and click DONE. Tag a user and write a reason for appreciation and then hit .

Know more about Value Cards here. Also see how to appreciate here.

Value cards

Value cards

 

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3. You can add emojis by clicking on  icon. Attachments can be any files from your computer by clicking on  (images,xls,pdf,gifs etc are supported)

Emojis

Emojis

4. You can greet with e-cards available on the :birthday+: icon. Just type the greeting you wish to choose and select from the various options.

Greetings

Greetings

5. When the user is given an award, the award post is shown highlighted, with the complete details of the award.

Award in feed

Award in feed

6. Add attachments: First, click on the message box then on the attachment button. You will be given the options to either drag the file or upload it from the computer. After the file is uploaded, click Done. You can then see the file as a part of the post.

7. Tag in a post: You can click on the comment box, type @username (the user you want to tag) and then the message. The user will be notified because of the tag. You can tag any number of multiple users in a post and the tagged users will be notified.

User Tag is an option which is used to Notify the person: Users will be allowed to tag other users in their messages by using the ‘@’ before a user name. This will generate notifications (push, email, sms) for that user. This will be very similar in functionality to the way it works on prominent social media sites.

Commenting on a Post

  1. Start typing on the write a comment section below the post that you wish to reply to.
  2. Add an emoji, greeting or even attach a file.
  3. Click on  to comment on the post.

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Reply to a comment

Every comment has three icons on the far right side. The first one is the reply icon. Click on the icon and the person you want to reply to will automatically be tagged in a comment box below. You can then add your reply. The tag will help the person get a notification of your reply.

Tag in a comment

Yes, you can tag multiple group members inside the comment box. You can click on the comment box, type @username (the user you want to tag) and then the message. Repeat the same step to tag multiple people.

Also, when an automated birthday greeting is posted on Empuls, users have the commenting option to wish them.

Note

Users can edit, delete, clap, agree, comment, share posts.
Users can edit, delete only their own posts.
Users can report any abusive posts.
Admins can delete any posts or delete after reviewing a reported post.

How should we use the @group tag in Empuls messaging?

@group is used to tag the entire group in the message board. @group can be restricted to specific people in the organization. Or it can be open to all.

  1. Give restricted access by default. Run things through command and control. Give limited access to good and bad players alike.
  2. Give unrestricted access by default. Allow self-regulation. Weed out bad players/actors and enable good players to have maximum flexibility.

The choice of the default setting depends on the organization. Our product is built more for where employees are trusted by default to do the right thing and self regulate.

Conversations relevant to me

This option is available in the main default group of the company which shows the feed relevant to you. Posts which are tagged @group, posts related to your peers & managers are shown.

Order of the Feeds

The feeds are sorted top to bottom basis the time since last action. The actions can be the creation of a message, update of a message, comments received, endorsements, high fives etc.

Like a post

  1. Hover over to the right corner of the post to view the :clap+: and 1 options.
  2. Bottom left corner of the post displays the number of claps and I agrees'.

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Edit a post

  1. Hover over to the right corner of the post and click on ... at the right corner of the post or comment to view the ‘Edit’ option.
  2. Click on Edit to start editing the content in the post or comment.
  3. Click on ‘SAVE’ to save the changes made.

Edit a post

Edit a post

Edit a post

Edit a post

Edit a comment

  1. Hover over to the right corner of the post and click on ... at the right corner of the comment to view the ‘Edit’ option.
  2. Click on Edit to start editing the content in the post or comment.
  3. Click on ‘SAVE’ to save the changes made.

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Share a post

  1. Hover over to the right corner of the post and click on ... to view the Share option and click on it.
  2. Select the group to which the post to be shared.
  3. Write a short description of the sharable post and click SHARE.
  4. If you wish to get the link to the post, click on Get Shareable Link on the right corner and the link will be copied to your clipboard.

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Permalinks are the shareable links of every post. You can get them by clicking on the three dot icon on the far right of a post and then clicking the Share option. A window will pop up and on the right side, you get the Shareable Link or the permalink.

You can share the permalink of a post on other groups.

Every post should be accessible through a permalink. A user may or may not be a part of a particular group to access the permalink. Access to the post would be restricted based on the group restriction settings (which currently, in the absence of any secret groups, means that any user would be able to access any post - if they have the permalink). These permalinks will be used in the notifications (email or push or sms) that will help direct users to the relevant message.

Report a post

  1. Hover over to the right corner of the post and click on .... Click on Report.
  2. Add a reason for reporting the post and click on SUBMIT FOR REVIEW.
  3. This will trigger a mail to the group admins who can review and Delete the post or ignore.

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Delete a post

  1. Hover over to the right corner of the post and click on ... at the right corner of the comment to view the Delete option.
  2. Click on Delete to confirm deletion of the post. Same applies while deleting a comment.
  3. If you an admin of the group or a super admin, you can delete any post if seems inappropriate.

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