Does Xoxoday have documented operational procedures associated with supporting the hosting environment?

Yes, we do have documented operational procedures associated with supporting the hosting environment. Below are the policies for reference

BCP Policy:

https://drive.google.com/open?id=1KG8XyUt4TkVlVmF9Y-TvuDfaEWG2cLCC

Recovery Policy:

https://drive.google.com/file/d/1-KQS-AZRkVPK6n9Zizx3yb-LTUH4G2W8/view?usp=sharing

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